AUREL EDUCATION

Privacy Policy

Privacy Policy for Most High Ministries, Inc.

Effective as of April ___, 2026

Welcome to Most High Ministries. We’re a nonprofit organization based in Georgia, and we operate an online recovery education platform available through our websites: mosthigheducation.com, mosthigheducation.org, mosthighedu.com, and mosthighedu.org.

This Privacy Policy explains what happens with your information when you use our platform. Please take a moment to read it. By using our services, you’re agreeing to these terms.

1. What We Are (And What We’re Not)

First, let’s be clear about what we do: we provide educational content and tools for personal development. We are not healthcare professionals, therapists, or counselors. Our platform doesn’t offer treatment, therapy, or crisis support. Because we’re not a medical or clinical service, we don’t fall under laws like HIPAA (health privacy for medical providers) or 42 C.F.R. Part 2 (confidentiality of substance use disorder treatment records).

Because we’re not a healthcare provider, please don’t share sensitive medical information, health insurance details, or government IDs through our platform.

Important Notice About Crisis Support: Our platform isn’t equipped for emergencies. If you’re experiencing a mental health crisis, thoughts of self-harm, or any medical emergency:

  • Call or text 988 for the Suicide & Crisis Lifeline.

  • Dial 911 or go to your nearest emergency room.

  • Contact a licensed healthcare professional immediately.

2. Information We Collect

We only collect what we need to provide our services:

A. Information You Give Us:
When you create an account or use our platform, you might provide:

  • Your first and last name

  • Your email address

  • A password you create

  • (Optional) Your phone number, if you choose to enable SMS notifications

  • Your written responses to educational prompts and personal reflections

A crucial note about your personal writing: Your personal journal entries and private reflections are treated as confidential within our systems. We do not access or review this content in the ordinary course of operating the Platform. However, if you choose to authorize an Authorized Program Administrator, that individual or entity may be able to access and review your submitted content in accordance with your consent.

B. Information Collected Automatically:
We gather basic usage information to improve how the platform works:

  • When you log in and out

  • How much time you spend on different parts of the platform

  • What type of device and browser you’re using

  • Your IP address (used for security and understanding general usage patterns)

C. Cookies and Similar Technologies:

Our website and Platform are built on WordPress and use cookies and similar technologies to help the site function properly.

Essential and login cookies
If you have an account and log in to the Platform, we use cookies to:

  • Determine whether your browser accepts cookies;

  • Maintain your logged-in session;

  • Remember your login status if you select “Remember Me”; and

  • Store basic display or screen preference settings.

A temporary cookie may be set to check browser compatibility. This cookie contains no personal data and is discarded when you close your browser. Login cookies typically last for a short period (such as two (2) days). If you select “Remember Me,” your login may persist for up to two (2) weeks. Preference cookies may last longer (for example, up to one (1) year). Logging out of your account removes login cookies.

Security and functionality cookies
We may also use cookies that are necessary for security and core site functionality, such as helping prevent unauthorized access and protecting user accounts.

What we do not use cookies for
We do not use cookies for targeted advertising, behavioral advertising, or retargeting. We do not use third-party advertising cookies or tracking pixels.

Your choices
Most web browsers allow you to control cookies through their settings. You may delete or block cookies at any time. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to remain logged in.

3. How We Use Your Information

We use your data to:

  • Keep the platform running smoothly and securely.

  • Let you access your account and our content.

  • Track which parts of courses you’ve completed.

  • Respond when you contact us for support.

  • Understand how people use our platform overall to make our educational tools better over time.

  • Send you necessary account-related notices, progress reminders, and (if you explicitly opt-in) SMS notifications.

4. What We Don’t Do With Your Information

  • We don’t collect payment information, financial data, or government IDs.

  • We don’t use tracking pixels or advertising cookies.

  • We don’t provide chat or messaging between users.

  • We don’t monitor what you write in your private entries.

  • We do not access or review the content of your private journal entries in the ordinary course of operating the Platform. We do not share your personal reflections with staff, courts, or outside parties, unless required by law. However, if you provide explicit consent (for example, by authorizing an Authorized Program Administrator), certain account information and submitted content may be shared as described in this Privacy Policy.

  • Since we don’t monitor your entries, we can’t detect if you’re in distress, experiencing a relapse, or facing an emergency situation. Users are solely responsible for determining when to seek professional or emergency support.

  • We don’t use your information for advertising. We don’t create behavioral profiles or target you with ads.

 

  • While we do not access or review your content in the ordinary course of operating the Platform, the Platform necessarily stores and transmits such content, and limited access may occur where technically necessary to operate, maintain, or secure the Platform, or where you explicitly authorize access.

5. Data Storage & Security

A. How We Host and Store Data:
Your data is stored on secure, dedicated servers located within the United States.

B. Administrative Access:
Access to our systems is strictly limited to a very small number of authorized personnel who require it to maintain and support the platform.

C. How We Protect Your Information:
We take reasonable steps to secure your data using industry-standard practices, including:

  • Encryption of data in transit (via HTTPS).

  • Firewalls and strict access controls on our servers.

  • Limiting internal access to user information on a need-to-know basis.

  • Maintaining regular, secure backups of our systems for operational recovery.

D. Breach Notification:
No security system is perfect. If a data breach affects your personal information, we will investigate promptly and notify you and relevant authorities as required by applicable law.

6. Third-Party Services

We use a limited number of trusted third-party service providers to perform essential platform functions, such as email delivery, SMS notifications, video hosting, and analytics. These providers are carefully selected for their commitment to security and privacy. These may access personal information only as necessary to perform services on our behalf. We require these partners by contract to protect your data and to use it only for the purposes we’ve agreed upon. Their use of your information is governed by their own privacy policies for activities we do not control.

7. When We Share Information

We only share it in these specific situations:

  • With our service providers: As described in Section 6, these partners are bound by contract to use your information only to provide services to us.

  • For legal reasons: If we receive a valid legal request (like a subpoena or court order) after verifying its legitimacy, we may need to share information. If the law allows and it’s practical, we’ll try to notify you before sharing your information in these situations.

  • With your consent: If you are using the Platform as part of a court program or legal mandate, we will only share information about your participation or progress with the referring court/program if you have given us your explicit consent or if we are required to do so by law or court order. For example, if you authorize an Authorized Program Administrator, we may share your account information, participation data, and submitted content with that individual or entity as described in this Policy.

  • Authorized Program Administrator Access: If you participate in the Platform through a program, organization, or court referral, you may choose to authorize an Authorized Program Administrator associated with that program to access your account information. If you provide this consent, your Authorized Program Administrator may access and review your account activity, which may include your account information, course participation and progress, and any journal entries, reflections, or other content you submit on the Platform. This access is provided solely at your direction and is not part of our ordinary internal operations. While we do not monitor or review your private content, your Authorized Program Administrator may do so if you authorize access. We share this information only after you provide explicit opt-in consent through checking a consent box.

8. Data Retention, Deletion, and Platform Shutdown

A. Retention Period: We retain active user account data for one (1) year after the last account activity or until a user requests deletion, unless a longer period is required by law.

B. Your Right to Delete:

  • You can delete individual journal entries or your entire account at any time through your dashboard or by contacting us.

  • Upon account deletion, your personal information (name, email, phone, journal entries) is promptly removed from our primary active systems.

C. Backup Retention: Data removed from our active systems may persist in our secure, encrypted backups for a limited period until the backup cycle refreshes.

D. Platform Discontinuation: If we discontinue the platform, we will notify users and provide an opportunity to download or delete their data. After the shutdown, all user data will be securely deleted from our systems.

E. De-Identified Data: We may retain indefinitely aggregated or de-identified usage data (e.g., completion rates) for analysis and reporting, which cannot be used to identify any individual.

F. Authorized Program Administrator Access and Retention: If you authorize an Authorized Program Administrator to access your information, we are not responsible for how that individual or entity stores, retains, or uses the information once it has been accessed. We cannot retrieve, delete, or control information that has already been accessed or retained by an Authorized Program Administrator.

9. Communications and Consent

A. Types of Communications: We may send you emails related to your account, course progress, platform updates, and (with your consent) newsletters.

B. SMS Notifications: If you provide your mobile number and explicitly opt-in, we may use SMS for important notifications (e.g., reminders). This is not for marketing or conversational purposes.

  • Opt-In Process: You must check a box and then confirm your consent via a reply to an initial opt-in text message.

  • Consent Logging: We log the timestamp and source of all SMS opt-in consents.

  • You can opt-out of SMS at any time by replying STOP or adjusting your account settings.

  • Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not required to use our platform.

10. Your Rights and Choices

You have control over your information. You can:

  • Access the personal information we have about you.

  • Request corrections to your information.

  • Delete your account and personal data entirely.

  • Opt out of optional emails and SMS notifications.

  • Ask us questions about how we handle your data.

  • You may withdraw your consent to Authorized Program Administrator access at any time through your account settings or by contacting us. Withdrawal of consent will stop future sharing of your information. However, it will not affect information that has already been accessed or retained by your Authorized Program Administrator.

Depending on your state of residence, you may have additional rights regarding your personal information, including the right to know, access, correct, or delete your data. We honor these rights where applicable.

To exercise any of these rights, email us at _______________________.

11. Children’s Privacy

Our platform is designed for adults 18 and older. We don’t knowingly collect information from anyone under 18. If we discover that someone under 18 has created an account, we’ll delete their information promptly. Please contact us if you believe this has occurred.

12. International Users

Our platform is based in and hosted in the United States and is intended for U.S. users. We do not intentionally target or market our services to users in the European Economic Area. If you access it from outside the U.S., your information will be transferred to, stored, and processed in the United States, governed by U.S. and Georgia state laws.

13. Changes to This Policy

We may update this policy as our platform evolves or as laws change. If we make significant changes, we’ll notify you through the platform or via email. The “Effective Date” at the top shows when the latest version took effect. Your continued use after changes constitutes acceptance.

14. Contact Us

If you have questions about privacy or your information, please reach out to us at ___________________.